Cancellation, No Show Up and Refund Policy

Scheduled lessons may be changed regarding time, date, or place by notifying to A Fastrack Success Driving Inc./ Instructor of the intended change at least 48 hours in advance of the lesson. If the lesson is booked one day before then you can cancel it within one hour of booking. If a student cancels late or is otherwise unable to attend or does not show for a scheduled lesson/time, then the student will lose the lesson time. The lost time could have been better spent in training another student. Still at sole discretion of the company, no show up lesson may be revived by paying $35 per hour by the student or the lesson will be forfeited.

If the student is unable to take lessons for any reasons/ circumstances, then there will be NO REFUND from the paid lessons/packages. However, all lessons/package fees are valid for one year from the date of payment. Still at sole discretion of the Company, unused lessons after one year may be revived by paying $35 per hour by the student. We have NO REFUND Policy. Remember, there is never a charge for lessons cancelled in a timely manner.

The Road Test

Please bring desired documents by ICBC for the road test. You may be refused the road test by ICBC due to any reasons. No Refund if ICBC refuses the test.

You must notify us of your desire to cancel a road test at least 48 hours in advance to avoid forfeiting your booking charges with us.

Failure to intimate correct, date, time, and place of road test by the student will result in no refund.

If due to unavoidable circumstances, the company is unable to provide services on road test day, then balance service will be provided to the student next time free of cost if already paid. (Unavoidable circumstances: extreme bad weather/ ICBC System failure/ company fails to provide the car for road test). In extreme bad weather conditions, students should not compel the school authorities to render services. At that moment, it is the sole discretion of the "Driving School" to provide the car due to safety measures.

According to ICBC’S New Insurance Model Policy from 1 September 2019, all students who will drive any of driving school vehicles more than 12 days in any 12 months period, his name should be listed in the Insurance Policy of the Vehicle. So therefore, all students who will be taking lessons with our driving school more than 12 days in any 12 months period, their names may be added in the Insurance Policy of the Vehicle.